Privacy Policy for BrandAds Limited

Effective Date: July 19, 2025

Welcome to BrandAds Limited (“BrandAds,” “we,” “us,” or “our”). We operate the website https://brandadsltd.com/ and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.

By using our website and services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect various types of information to provide and improve our services to you.

a. Information You Provide Directly: When you create an account, place an order, request a quote, subscribe to our newsletter, or contact us, you may provide us with:

  • Personal Identification Information: Name, email address, phone number, physical address (for delivery and billing).
  • Company Information: Business name, registration details, tax identification (for B2B clients).
  • Payment Information: Details required for processing payments (e.g., billing address). Please note: We do not directly store your credit card or payment account details. These are processed securely by third-party payment gateways.
  • Order Details: Information related to your custom printing and branding orders (e.g., design files, specifications, order history).
  • Communications: Records of your interactions with us, including emails, chat messages, and phone calls.

b. Information Collected Automatically: When you visit our website, we may automatically collect certain information about your device and Browse activity, including:

  • Log Data: Your IP address, browser type, operating system, referring pages, pages viewed, and the dates/times of your visits.
  • Usage Data: Information about how you use our website, such as clicks, scrolls, and navigation paths.
  • Device Information: Type of device, unique device identifiers, mobile network information.
  • Location Data: General geographical location inferred from your IP address.

c. Information from Third Parties: We may receive information about you from third-party service providers (e.g., analytics providers, advertising networks, payment processors) to the extent permissible by law.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • To Provide Services: To process your orders, deliver products, manage your account, and provide customer support.
  • To Improve Our Website and Services: To understand how our website is used, troubleshoot issues, analyze trends, and develop new features and offerings.
  • To Communicate With You: To send order confirmations, updates, marketing communications (if you’ve opted in), newsletters, and respond to your inquiries.
  • For Personalization: To tailor your experience on our website and offer products/services that may be of interest to you.
  • For Security & Fraud Prevention: To protect our website, customers, and business from fraudulent activities and unauthorized access.
  • For Legal Compliance: To comply with applicable laws, regulations, legal processes, and government requests in Uganda and beyond.
  • For Business Operations: For internal record-keeping, billing, and administrative purposes.

3. How We Share Your Information

We may share your information with third parties in the following circumstances:

  • Service Providers: With trusted third-party vendors, consultants, and service providers who perform services on our behalf (e.g., payment processing, shipping and logistics, website hosting, analytics, marketing, IT support). These parties are bound by confidentiality obligations and use your data only for the purposes for which it was provided.
  • Legal Requirements: When required by law, court order, or government authority (e.g., in response to a subpoena or similar legal process) or to protect our rights, privacy, safety, or property.
  • Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
  • With Your Consent: We may share your information with third parties if you have given us explicit consent to do so.
  • Aggregated or Anonymized Data: We may share aggregated or de-identified information that cannot reasonably be used to identify you.

4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When we no longer need your data, we will securely delete or anonymize it.

5. Your Data Protection Rights

In accordance with Uganda’s Data Protection and Privacy Act 2019, you have certain rights regarding your personal information:

  • Right to Access: You have the right to request access to the personal data we hold about you.
  • Right to Correction/Rectification: You have the right to request that we correct any inaccurate or incomplete personal data.
  • Right to Erasure (Deletion): You have the right to request the deletion of your personal data under certain conditions.
  • Right to Object to Processing: You have the right to object to the processing of your personal data in certain circumstances.
  • Right to Data Portability: You have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format.
  • Right to Withdraw Consent: Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the details provided in the “Contact Us” section below.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies (like web beacons and pixels) to track activity on our website and hold certain information. Cookies are small data files stored on your device. We use them to:

  • Operate and improve our website (e.g., remember your preferences, keep you logged in).
  • Analyze website traffic and usage patterns.
  • Deliver relevant advertising.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

7. Third-Party Links

Our website may contain links to third-party websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

8. Data Security

We implement reasonable technical and organizational measures designed to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top. We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us

If you have any questions about this Privacy Policy, your data, or wish to exercise your rights, please contact us:

  • By Email: info@brandadsltd.com
  • By Phone/WhatsApp: +256702052607
  • By Mail: Plot 5 Nkrumah Rd, Blue Heights Plaza, 3rd Floor, Room BH374. P.O BOX 148539, Kampala.